Shipping & Returns

 

SHIPPING: All orders are shipped out within 1 to 2 business days (Monday through Friday) of payment being received. In store pickup is available as well.

RETURNS: We want our customers to be happy with their items so if an item doesn't work for you, you have 14 days from the day you ordered to return for on-line credit or full refund. 

We do not pay for return labels but you an easily do that usps.com. This only excludes sale items. Sale items are FINAL SALE. Only full price items and brand-new items can be returned. If you have any questions, please email us at saxonystores@gmail.com.

Upon receiving your items back, we will send you a code with your store credit that can be used upon checking out. Please allow 7-10 after we have received your items back to process your return.

Please send all returns to 104 N Main Street, Charles City, IA 50616

Please e-mail us at saxonystores@gmail.com with any questions.

Customer service is our top priority! - Stacey